SAP Business One Integrations : Third Party Apps

SAP Business One is a powerful ERP solution for small and medium-sized businesses, but its true potential can be unlocked when integrated with various third-party applications. These integrations automate processes, improve functionality, and simplify operations, offering businesses an efficient way to manage their workflows.

Below are some of the popular third-party applications that can be seamlessly integrated with SAP Business One, depending on your business requirements:

• Ecommerce
• Customer Relationship Management (CRM)
• Expense Management

E-Commerce Integrations

SANA Commerce

Source: SANA Commerce

• A robust e-commerce software that enables you to create B2B and B2C e-commerce platforms and online store solutions.
• Native Integration with SAP Business One: SANA Commerce offers a pre-built SAP integration - without any add-ons, connectors and middleware, that streamlines deployment and eliminates the need to manage multiple data sets, ensuring accuracy for your front end. 
• Personalised Customer Touchpoints and Experience: tap on customer data from SAP Business One to tailor your online store strategy for effective targeting / messaging at every customer's touchpoint. 
• Scale Your Business - With No Hassle: Effortless implementation and maintenance, with integrated language, currency, shipping, and tax features within your SAP Business One ERP. 

Shopify

Source: Shopify

• One of the leading and most popular e-commerce platforms in the industry.
• Integration Templates are available for Shopify B2C, Shopify B2B with SparkLayer, Shopify Plus B2B and Shopify/Shopify Plus Return and Refund 
• Sync Information Seamlessly: from sales orders, to payment details, product items and inventory information can be mapped from Shopify to SAP Business One (or vice versa)

Magento (Adobe Commerce)

Quick overview of Adobe Commerce (or known as Magento); Source: Adobe Experience Cloud

• A versatile and scalable platform that enables businesses to oversee both B2B and B2C sites or marketplaces centrally, regardless of the number of brands
• Tap on AI-driven features from live search, intelligent search algorithm ranking and product recommendations to deliver tailored customers' experiences
• Integrates seamlessly with SAP APPSeCONNECT’s modern iPaaS; newly placed orders from Magento can be synced to SAP Business One. Users can also track their inventory and shipping fulfilment status effectively by parsing data between platforms. 

WooCommerce

Source: WooCommerce

• An open-source ecommerce platform / ecommerce plugin for WordPress
• Integration template includes syncing of customers, products and orders' information between SAP Business One and WooCommerce
• For inventory, APPSeCONNECT is also configured to support the following different levels of inventory sync as per the business requirement:
  
  • In Stock – Committed + Ordered
  • In Stock – Committed

Customer Relationship Management (CRM) Integrations

Salesforce

                                                        Example of Salesforce's dashboard overview; Source: Salesforce

• Established as the first software-as-a-service (SaaS) CRM platform in the world.
• One of the most popular CRM software in the market today, helps businesses manage their sales, service, marketing, and other customer-focused activities
• Possible to integrate Salesforce with its SYNC app for SAP Business One

HubSpot

Example of HubSpot's dashboard view; Source: HubSpot

• Ideal for small- to mid-sized enterprises (SMEs) which need a cost-effective CRM solution.
• enables businesses to attract, engage, and delight customers with AI-powered capabilities and a unified view of customer interactions across teams
• Known for its user-friendly interface and strong integrations with other tools.
• Users can integrate Salesforce with the SYNC app for SAP Business One

Zoho CRM

Introducing Zoho CRM; Source: Zoho CRM

• Budget-friendly CRM tool, making it a great choice for businesses that need CRM solutions without a large financial commitment 
• Comprehensive business suite -  provides a broad range of integrated applications beyond CRM, such as finance and HR tools.
• Easy to integrate with SAP Business One

Microsoft Dynamics 365

Brief introduction on Microsoft 365 for Business; Source: Microsoft

•  Cloud-powered productivity platform that provides a suite of tools and services designed to help businesses improve collaboration, security, and productivity.
• Includes applications like Outlook, along with cloud storage like OneDrive and Teams
• Comes with integration option for SAP Business One, with Microsoft 365 consultancy service and set up available here at AFON
  

Expense Management Integrations

Rydoo Expense

Overview of Rydoo's dashboard; Source: Rydoo

• Uses receipts uploaded by your business travellers to create expense reports, which can be exported as PDF or CSV files.
• Gives you a high degree of control over the expense approval process.
• Comes with native integration options for SAP Business One

Enhance Your SAP Business One ERP With Third-Party Integrations

Modern ERP software - like SAP Business One, offers a full suite of features and functionalities, but their full potential is realized in the integration of other software(s) that your business is using.

This is especially the case with third-party extensions and add-ons, which are designed to enhance and complement existing features and functionalities in ERP software to make them better-customised for your unique business needs.

Unlock the full potential of SAP Business One today with seamless third-party integrations for e-commerce, CRM, and expense management to streamline your business operations. Contact AFON IT Pte Ltd for a free consultation. Call us at +65 6323 0901, or send us a message here and we'll respond promptly.

Alternatively, if you're interested in learning more about SAP Business One, click on the image below to access the solution brief.